Fibre broadband has been brought to Steeple Ashton as part of Wiltshire Council’s Wiltshire Online programme and they are keen for as many people as possible to benefit from the investment.
Residents can check that they are able to benefit by using a postcode checker at www.wiltshireonline.org
Although residents will not automatically receive the improved service, upgrading to fibre broadband is very simple, just a matter of contacting an Internet Service Provider (ISP). If your postcode is indicating that you are ‘Gone Live', and you are wanting an improved speed, we would suggest the first step is for you to contact your existing ISP to see if they are offering the improved fibre service.
Although BT are installing the infrastructure, Wiltshire Council are providing an open network which means a wide range of ISPs will be given the opportunity to offer their services across the improved network; this means you should be able to choose from a range of providers to purchase the best package to suit your needs. However, please note that the decision to provide services will be down to each individual ISP according to their business model and is outside of the control of this project.
Before ordering a new service, especially if you are considering changing providers, we would advise checking with your existing ISP that you are not tied into a contract as it may cost you to move.